Zulvan / Services / Review requests
Review requests
Google review requests after every job
After a finished job, your customer gets one easy ask for a Google review, with the link right there.
The problem
Happy customers mean to leave a review and forget. The ones who remember on their own are usually upset. Asking every customer, every time, is how the number moves.
How it works
- You mark the job done.
- The customer gets a text and an email with a one-tap link to your Google review page.
- One reminder goes out if they haven't left one.
- Four- and five-star reviews get a thank-you reply in your voice. Anything lower comes to you and is never answered automatically.
What you get
- A review ask after every finished job
- One reminder, never more
- Thank-you replies on good reviews
- Low reviews flagged to you so you can handle them personally
Questions owners ask
Is it OK to ask for reviews?
Yes. Google is fine with asking every customer. What it bans is paying for reviews or only asking the happy ones, so the ask goes to everyone.
Will it reply to a bad review?
No. Those come straight to you.
Does the customer have to log in somewhere?
Only to Google, which they already have. The link opens your review box directly.
Who builds it
I'm Vanwayne, the builder behind Zulvan, a Miami University computer engineering grad working with small businesses across the Cleveland and Akron area. You talk to the person who builds it, from the first call to the handoff.
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