Zulvan / Services / Lead follow-up
Lead follow-up
Lead follow-up in Cleveland that answers in minutes
A new inquiry from your website, your chat box or Facebook gets an answer in minutes, not tomorrow night.
The problem
The business that answers first usually gets the job. A form that sits until you get home is a lead that already called someone else.
How it works
- Someone fills out your form, messages your chat or messages your Facebook page.
- They get a text and an email right away, written in your words, asking the one question you need answered.
- You get an alert with their name, number and what they asked.
- If they go quiet, they get a few short follow-ups over the next business days, and it all stops the second they reply or book.
What you get
- An instant first reply on every new lead
- An alert to you with the details
- Follow-ups during business hours only, never at night
- Every lead in one list, so nothing falls through
- A nudge to you when a lead has been sitting too long
Questions owners ask
Will it keep texting someone who already answered?
No. A reply, a booking, or you moving them to the next step stops every follow-up.
Can I change what it says?
Yes. We write it together, in your words, before anything goes live.
Does it text people at night?
No. Follow-ups only go out on weekdays during business hours.
Who builds it
I'm Vanwayne, the builder behind Zulvan, a Miami University computer engineering grad working with small businesses across the Cleveland and Akron area. You talk to the person who builds it, from the first call to the handoff.
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